Dispatch time= 1 working day
• We deliver within the UK only
• We don't post to Channel Islands or Internationally
• Warehouse/store pick-ups are not available
• Economy delivery - Free
• Dispatch from warehouse: 1 working day* - Orders dispatched in 24 hours of placing orders. Customers receive an email to confirm dispatch.
• Postal service/courier delivery: 1 - 5 working days* after dispatch - delivered by Parcelforce, Hermes or Royal Mail Courier deliveries are Monday to Friday, 9am to 5pm; excluding bank holidays.
• *Working days are Monday to Friday, 9am to 5pm; excluding bank holidays.
• **Courier selection is standard and will depend upon value and/or weight/dimensions of the product.

Finavia offers a 14-day, no quibble money back guarantee! If you change your mind, or are not fully satisfied with your purchase, please contact our customer service team on +44 7946 723713 or send us an email to finavialtd@gmail.com and we’ll sort out your return. Return postage: Buyer pays return postage Cancellations / Non-faulty returns If you change your mind, and wish to return your order, you must do so within 14 calendar days of the date of delivery. Unwanted returns are not accepted after this period. To qualify for a refund, unwanted products must be:

• - Unopened
• - Unused, without installation or data input
• - In the same condition as supplied to you
• - Complete with any accessories and free gifts offered with it.
• - With the original box and unopened packaging

Unwanted products cannot be accepted after 14 days if any of the above criteria are not met. The right of cancellation does not apply in the following circumstances:

• - When the product seal has been broken on any DVDs, CDs, memory cards or software, including games
• - On any personal hygiene products such as shavers, hair care products
• - On headphones, where the seal on the packaging is broken
• - If you want to return a Software Product Activation Key card which is not faulty, the silver strip on the back of the card must be fully intact as new Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.

Any form of investigation, intervention or repair undertaken on your purchase by any party other than the Manufacturer will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.